Hello Filaments.ca Community,
First off, we want to express our sincere gratitude for your patience as we navigate through a significant backlog of responses. We're working diligently to get everything back on track and have some exciting updates to share!
What's New at Filaments.ca
1. New Products and Colors from Polymaker and Protopasta
We’re thrilled to announce that we’re onboarding several new products and colors from Polymaker and Protopasta, set to go live by May 31st. Keep an eye out for these top-quality additions to our store!
2. Filaments.ca Product Lines Returning
Our beloved product lines are making a comeback! You can expect to see Econofil PLA, Wood PLA, PETG, ABS, ASA, TPU, and PC CPE available by June 19th. These will be the same trusted blends from 2020, and we’ll soon release a detailed catalog with color codes. Stay tuned for our best prices yet!
3. New Collections
We’re expanding our range to include new collections for laser cutters, vinyl cutters, robotics, coding kits, and more. These will be added on a rolling basis, so check back frequently for the latest updates.
4. Evaluating New FDM and SLA Products
We’re in the process of evaluating products from Creality, Anycubic, and Elegoo. Our goal is to have these available in our store by June 30.
5. Exploring Additional Vendors
In our commitment to offering the best variety, we’re exploring partnerships with additional 3D printer and filament vendors such as Bambu, Makerbot, Raise3D, Elegoo, 3DXtech, and Ninjatek. We’d love to hear your suggestions, so please share your thoughts with us!
6. In-Person Pickup and Showroom
We’re excited to announce that our facility will soon open for in-person pickups. Additionally, we’re setting up a showroom to display prints, machines, and our wide array of filament. We’re aiming to have this operational by June. Stay tuned for more details!
7. Recycling Initiative
We understand the importance of recycling to many of you. We’re working with a not-for-profit organization to relaunch our recycling program. More details will be shared soon.
Have Outstanding Order Issues?
If you have any issues with faulty products or missing items, please reach out to us at hello@filaments.ca. We’re here to help and ensure you have a seamless experience.
We Want Your Feedback!
Do you have suggestions for filaments, printers, or any other products or brands you’d love to see us carry? We value your input! Fill out this quick survey and receive a 10% coupon as a thank you for your feedback!
Thank you for your continued support and patience. We’re excited about the future and can’t wait to bring these new products and improvements to our Filaments.ca community!
Best regards,
The Filaments.ca Team